Location: Remote

Key Responsibilities

Assist in the design, configuration, monitoring, and maintenance of network infrastructure.
Configure and troubleshoot routers, switches, firewalls, access points, and other network devices.
Monitor network performance, availability, and connectivity.
Troubleshoot LAN, WAN, Wi-Fi, VPN, and basic routing/switching issues.
Support network installations, upgrades, and infrastructure changes.
Perform network health checks and resolve incidents within defined SLAs.
Assist senior network engineers with network projects and implementations.
Document network configurations, changes, incidents, and troubleshooting activities.
Work with vendors and internal IT teams to resolve network-related issues.
Follow network security, change-management, and operational procedures.

Required Skills

Basic understanding of TCP/IP, DNS, DHCP, VLANs, NAT, and VPNs.
Knowledge of routing and switching concepts.
Hands-on exposure to Cisco, Aruba, Juniper, Fortinet, or similar networking technologies.
Experience with network monitoring and troubleshooting tools.
Basic understanding of firewalls and network security.
Familiarity with ITSM/ticketing tools such as ServiceNow or Jira.
Good analytical, troubleshooting, and communication skills.

Network Engineer Associate/Remote

Key skills