Job Title: Genesys Cloud Architect

Location: Springfield, MA 01109 (Onsite)

Duration: 12+ Months

Must have skills:

Detailed Job Description:

Genesys Architect min 8 yrs exp Architect admin, Architect editor, and Architect read only a user needs at least one of these assigned to their Genesys Cloud user role just to log into Architect at all.
Genesys Admin full control creates, edit, publishes, and delete flows.
Editor can build and modify flows but with fewer administrative rights e.g., no deleting others work or managing org wide settings.
Read only can view flows without making changes, useful for auditors or stakeholders
Minimum years of experience: 8-10 years
Education: Bachelor's or Master of Engineering

Genesys Cloud Architect

Key skills