Manager, Software Engineering (Reliability Platform)

Affirm is reinventing credit by providing flexible buy-now-pay-later services without hidden fees or compounding interest. The company is seeking an Engineering Manager to lead its Reliability Platform Engineering team, building products and capabilities that improve the safety and reliability of production systems. The role focuses on reliability platforms, operational intelligence, observability, AI, and cross-functional engineering practices.

Responsibilities:

• Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution
• Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity
• Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes
• Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI
• Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Affirm’s infrastructure and applications
• Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes
• Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility

Requirements:

• 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience
• Experience working within or alongside Production Engineering or Site Reliability Engineering teams
• Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices
• Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces
• Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale
• Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability
• Strong programming background (e.g., Python, Kotlin, Java, or similar)
• Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams
• This position requires either equivalent practical experience or a Bachelor's degree in a related field