Required/ Ideal
Skills
Candidate Skills Response
Required
Do you live within commutable distance from Stamford, CT
Required
Are you willing/able to work onsite daily?
Required
L1 or L1.5 technical skills able to support IT technical support and related hardware and software installations, upgrades, troubleshooting and resolution.
Required
Strong with IT desktop support, proficient using IT systems and technology tools. Hands on with (re)imaging computers (Windows 10/11), computer/mobile deployments and IMAC s experience.
Required
Able to follow establish processes, procedures and documentation that is compliant with internal and customer procedures and work in an organized manner
Required
Manages and escalates issues appropriately to meet customer expectations.
Required
Provides consistent, high-quality customer service to internal and external stakeholders, adapts quickly to changing environments.
Required
Clear spoken and written English skills.
Required
Ensures health and safety practices and capable of performing physical tasks such as lifting up to 50 pounds and moving throughout the workday.
Ideal
Best Buy Geek Squad type experience. Describe
Ideal
Asset Management, AV/ Conference room, Printers, Mobility OS
