Developer Relations Education Engineer

Arize AI is an AI observability and evaluation platform that helps AI engineers build, deploy, monitor, troubleshoot, and improve reliable AI systems. The Developer Relations Education Engineer owns the teaching mission for Arize AX and Arize Phoenix by creating technical content, producing educational media, running webinars and courses, speaking at conferences, and building AI-assisted production systems. The role also gathers community feedback, supports marketing and documentation, engages with developers, and collaborates with Product on new features and directions.

Responsibilities:

• Write technical blog posts and tutorials for the Arize blog, and place guest content on partner blogs and third-party publications
• Produce educational video for our YouTube channel, from short explainers to longer walkthroughs, and internal enablement video that gets our own go-to-market teams up to speed on evals and observability
• Run a high volume of webinars, owning them end to end from topic selection to the demo to the follow-up content
• Build and deliver structured courses, both on our own properties and with external learning platforms and partners
• Speak at conferences and run hands-on workshops, including writing the demo applications and exercises that go with them
• Adapt each piece of work across formats and channels so that one body of research produces content in several places rather than one
• Build the AI-assisted production systems that make all of the above possible at a volume that would otherwise need a much larger team
• Take feedback from the community and turn it into actionable product insights that shape our open source and commercial product roadmaps
• Assist our marketing team by providing source material for field marketing, SEO and answer-engine-focused website copy
• Work with our documentation team so that educational content and reference documentation point at each other properly
• Interact with our developer community at conferences, trade shows and local meetups, as well as online through our community Slack and other channels
• Collaborate with the Product team to prototype "spikes" for new features and product directions

Requirements:

• 3+ years in developer relations, developer education, technical content, or an engineering role that produced a lot of public material
• A portfolio we can look at: recorded talks, videos, courses, blog posts or workshops
• Comfortable on camera and on stage, and able to teach a technical concept live without a script to hide behind
• Up-to-date engineering skills. You'll be writing the demo applications you teach from, so you need to be able to build the thing before you explain it
• Working knowledge of LLM-based app development e.g. agents, RAG, orchestration frameworks. You do not need to be specifically familiar with Arize
• Experience using AI tooling in your own production process, or a clear appetite for building that out
• A curious and self-motivated continuous learner, comfortable with the ambiguities and rapid iteration of a startup environment
• Willing to travel regularly for conferences and to attend occasional evening and weekend events, either local to your location or within a few hours' travel time
• The nature of this role requires candidates to be based in the San Francisco Bay area, though there isn't an in-office requirement
• Familiarity with the evaluations and observability space including products like Arize
• Experience shipping a course with a learning platform such as Coursera, DeepLearning.AI, LinkedIn Learning, Maven or O'Reilly
• Video production and editing skills, or experience growing a technical YouTube channel
• A track record of getting talks accepted at major industry conferences
• Highly engaged in technical communities on forums like X, Reddit, Slack, Discord, Dev.to etc
• Existing experience running or contributing to open-source projects like Arize Phoenix