Role: WMS QA

Location: Remote
Engagement Type: Contract
Duration: 6 Months

About the Role

Facility is integrating a Warehouse Control System with ERP for inventory management. We are seeking an experienced Automation Test Program Manager / QA Consultant to own end-to-end test strategy and execution across this automation initiative, driving the program toward a full go-live by end of December.

This is a hands-on leadership role not a pure documentation function. The consultant will need to build the test plan, actively run the test cycle day-to-day, coordinate across engineering, operations, and IT teams, and translate testing status into clear, executive-ready reporting.

Key Responsibilities

Test Strategy & Planning: Develop a high-level, end-to-end test plan covering the full device flow from automation hardware/conveyance triggers, through (WCS layer) logic, to ERP (receiving, put-away etc.).
Test Cycle Management: Own and manage the test cycle schedule, including test case development, environment/data readiness, defect triage, regression cycles, and UAT sign-off criteria.
Cross-Team Coordination: Work directly with automation/hardware teams, WCS product/engineering teams, ERP IT teams, and warehouse operations to align on test scope, dependencies, and readiness gates.
Integration & Interface Testing: Ensure test coverage of system integration points automation-to-WCS signals/events and WCS-to-ERP transactional integration (e.g., inventory updates,serial number tracking).
Defect & Risk Management: Establish a defect tracking and triage process; identify, escalate, and drive resolution of blocking issues; maintain a go-live risk register.
Executive Reporting: Produce regular, concise status reporting for executive leadership test progress, defect burn-down, go-live readiness, and risk callouts suitable for steering committee/leadership review.
Go-Live Readiness: Define and track exit criteria/entrance criteria for go-live; support cutover planning and hypercare test validation post-launch.

Required Qualifications

7+ years of experience in test program management, QA leadership, or systems integration testing, ideally within supply chain, warehouse automation, or logistics environments.
Demonstrated experience testing systems that span WCS/WMS layers and ERP inventory systems
Experience with warehouse automation go-lives conveyance systems, sortation, robotics, or similar physical automation integrated with software control layers.
Strong understanding of end-to-end test methodology: test strategy, test case design, UAT, regression, defect management, and readiness/exit criteria.
Proven ability to manage cross-functional stakeholders (engineering, operations, vendors, IT) without direct authority.
Excellent written and verbal communication skills, with experience presenting to executive/leadership audiences.
Comfortable working on-site in a warehouse/DCC operational environment in Nashville.

Preferred Qualifications

Experience with sortation/guidance systems (e.g., put-to-light/sort-to-light) or automated transport (e.g., AMRs/robotics).

Deliverables

High-level end-to-end test plan and test strategy document
Test cycle schedule and tracking dashboard
Defect/risk log with escalation cadence
Go-live readiness assessment and exit-criteria checklist
Weekly/bi-weekly executive status reporting through go-live

WMS QA

Key skills

About this role