Senior Social Media Project Manager (Contractor)

The Wikimedia Foundation is a nonprofit organization that operates Wikipedia and other Wikimedia free knowledge projects. It is seeking a contract Senior Social Media Project Manager to support social media strategy and communications initiatives by coordinating cross-functional teams, managing project workflows, and ensuring campaigns and content are delivered on time and within scope.

Responsibilities:

• Partner with the Senior Marketing Manager Social Platforms to plan and execute evergreen social media initiatives, social media campaigns, strategic initiatives, and related communications projects
• Manage multiple concurrent projects, establishing scope, timelines, milestones, deliverables, roles, dependencies, and communication plans
• Coordinate cross-functional teams across social media, creators, content, creative, design, video, community, PR, marketing, analytics, and external partners
• Lead project kickoffs, status meetings, stakeholder check-ins, and retrospectives to maintain alignment, accountability, and momentum
• Build and manage project workflows in Asana, tracking deliverables, dependencies, resources, risks, and changing priorities across distributed teams using Google workspace
• Proactively identify and resolve roadblocks, resource constraints, and scope changes, escalating critical issues and helping teams develop practical solutions
• Partner with leadership and stakeholders to prioritize initiatives, align resources and timelines, and connect project work to broader communications and organizational goals
• Support content and campaign workflows from development through review, approval, and publication, ensuring work stays on schedule and within scope
• Develop project documentation, processes, dashboards, and reporting that provide visibility into project health, progress, and campaign performance
• Foster effective collaboration across time zones by establishing clear communication practices, team norms, decision-making processes, and expectations
• Build trusted relationships across teams, influencing without direct authority and fostering accountability, inclusion, and shared ownership
• Lead retrospectives and implement process improvements that reduce bottlenecks, strengthen team effectiveness, and improve project delivery

Requirements:

• 4+ years of experience in social media project management or similar role
• 2+ years of experience working remotely with a distributed team
• Experience using Asana, our project management software, and the Google suite
• Strong project management skills: prioritization, organization, planning, time management, stakeholder management, facilitation, problem solving, and decision-making
• Familiarity and comfort with different communication styles, experience with various cultures and projects crossing multiple time zones
• Ability to anticipate risks, build relationships and trust, influence without authority, and effectively enforce accountability
• Dependable and flexible interpersonal communications skills
• Experience and comfort with ambiguity
• Timezone location requirement: UTC -6/-5 to UTC -3
• Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location
• Mission driven—belief in the Wikimedia mission
• Openness and curiosity—interest in working on new and interesting communications problems in complex, public, and collaborative ways
• Team-oriented—naturally inclined toward collaboration and the belief that success includes everyone
• Intentionally inclusive—motivated by high standards, reflecting the values related to participation, equity, and diversity in global movements
• Resilience—commitment to working positively toward outcomes, willingness to change course when warranted
• Creativity—thoughtfulness in complex situations, appreciation of creative mentalities, work patterns, and approaches
• Experience working in an international organization with a distributed workforce
• Fluency in languages in addition to English
• Non-profit experience