Commercial Service Sales Account Manager

Carrier is a global leader in intelligent climate and energy solutions, dedicated to enhancing lives through innovative technology. The Commercial Service Account Manager will pursue service agreements and modernization projects, focusing on building customer relationships and ensuring effective operations for clients in the Tucson, AZ territory.

Responsibilities:

• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Create and maintain Sales Territory and Account plans where necessary
• Present at customer seminars to develop new and existing customer relationships and opportunities
• Promote Carrier value proposition linking customer objectives to Carrier solutions
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Experienced seller in attracting new customers as well as building share value with existing customers
• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
• Ability to seek out or respond to repair opportunities
• Establishing and building credibility with knowledge of Carrier products/solutions
• Strong ability to develop and sustain customer relationships
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
• Ability to detect the Customer’s buying stage and adjust selling accordingly
• Effective presentation and communication skills
• Prioritize on best opportunities
• Responding to the customer requirements in a timely manner
• Gaining the booking/order in a timely manner
• Ability to consistently achieve sales metrics and Annual Targets
• To effectively negotiate service agreement renewals when required

Requirements:

• High School Diploma/ GED
• 5+ Years of Commercial HVAC Sales Experience
• Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms
• Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
• Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
• Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
• Ability to sell directly to end user customer
• Previous experience in selling service agreements
• Demonstrates ability to introduce others to cross sell and upsell within their base of customers
• Ability to work in a highly team-oriented and dynamic environment
• Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
• Self-motivated and able to manage many simultaneous projects and responsibilities