Associate Manager / Manager, Project Services - Laboratories (Remote - West Coast)

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. The Associate Manager / Manager will manage laboratory aspects of clinical trial projects from award through closeout, leading study setup, client communications, risk management, timelines, budgets, and cross-functional coordination. The role also supports laboratory documentation, proposals, sponsor standards, and continuous improvement.

Responsibilities:

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied
• Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans
• Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders
• Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications
• Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures
• Capture lessons learned and support continuous improvement across projects and programs

Requirements:

• 3+ years of experience in a regulated laboratory environment
• 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs) — a formal project management title is not required
• Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment
• Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders
• Experience with Lab Trial Management Systems (LTMS)
• Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines
• Strong written and verbal communication skills with good command of English and clinical research terminology
• Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients
• Bachelor's Degree in Life Sciences and/or related field preferred