We are seeking a detail-oriented Compliance Officer to analyze constituent complaints, review regulatory statutes, and handle public communications.

Position Quick Details

Work Arrangement: 100% Onsite
Location Options: Doral, FL OR Tallahassee, FL
Interview Mode: Webcam or In-Person

Key Responsibilities

Connect with the public to gather complaint details and assess jurisdictional alignment.
Read and interpret Florida State Statutes to evaluate incoming filings.
Draft official written updates and provide resource referrals to constituents.
Track, log, and close out cases in internal document management databases.

Must-Have Qualifications

Statute Interpretation: 1+ year reading & applying Florida State Statutes (Required)
Public/Customer Experience: 3+ years in a professional setting (Required)
Complaint Analysis: 1+ year analyzing public complaints (Required)
Communication: Exceptional written and verbal communication skills (Required)

Bonus Qualifications (Nice-to-Have)

Hands-on experience with Versa or OnBase platforms
Bachelor’s Degree

Compliance Officer

Key skills

About this role