Job title: Salesforce Agentforce Developer / Lead
Location: Hartford, CT-(Hybrid)
Duration: Long term Contract
Required Skills
· 8+ years of Salesforce experience with Sales Cloud, Service Cloud, Experience Cloud, and Platform Development.
· Hands-on experience with Salesforce Agentforce implementation and customization.
· Strong understanding of AI Agents, Prompt Builder, Agent Builder, Einstein AI, and Generative AI capabilities within Salesforce.
· Experience building Agentforce actions using:
o Apex
o Flows
o REST/SOAP APIs
o External Integrations
· Expertise in:
o Apex
o Lightning Web Components (LWC)
o Aura
o SOQL/SOSL
o Salesforce Security Model
· Experience with Salesforce Data Cloud and AI-driven customer insights.
· Strong integration experience using MuleSoft, Platform Events, Middleware, and external AI/LLM platforms.
· Experience designing conversational workflows and AI-driven business processes.
· Knowledge of prompt engineering, AI governance, and trusted AI practices.
Preferred Skills
Key Responsibilities