AI Product Manager, Superhumans & Console

1mind is building an AI-led go-to-market workforce and platform. The AI Product Manager owns the customer-facing Superhuman experience and Console, focusing on self-serve creation, activation, personalization, analytics, and weekly releases.

Responsibilities:

• Superhuman experience. The live conversation surface across web, voice and video: pre-call prep, in-call assists, interactive demos and screen share, post-call follow-through. Latency, interruption handling, and the hundred small choices that decide whether a buyer stays in the conversation or closes the tab
• Superhuman Console. The builder: persona, goals, ICP, knowledge, guardrails, preview and test, publish. You own how fast a customer gets from blank page to a live Superhuman, and how much of the tuning they can do without anyone from 1mind in the room
• Self-serve and activation. Signup to first live conversation with no human from 1mind in the loop: onboarding, first-time user experience, templates, and defaults that work out of the box. Time to first value is your headline metric
• Analytics and value reporting. The dashboards customers run the product from: pipeline influenced, meetings advanced, deals touched, not just conversation counts. You build the chart a champion forwards to their VP at renewal time
• Personalization. Workspace-level configuration today, per-rep personalization next, with reps holding the controls. Shared context from the graph surfacing at the right moment on every surface, so each Superhuman gets smarter with every conversation the customer has
• Release process. Weekly ship cadence with design and engineering, enablement and CS looped in before each release, and the design quality bar for every customer-facing surface, held jointly with our conversational AI designer

Requirements:

• 5+ years of product management, with at least 2 years on an AI-native product where the user-facing experience was the product, not a feature bolted onto SaaS
• Craft obsession. You have owned a surface users loved, at an AI-native company or a craft-first product company
• You have built or owned a builder, editor or configuration product and know the line between flexible and confusing
• You think in funnels: signup to activation to habit. You have moved time-to-first-value and retention numbers you can quote, and you instrument before you ship
• Technical enough to work with the runtime team: you know what prompt, context and config changes can fix versus what needs the model team, and you can read a conversation trace and tell us where the experience broke
• You prototype with code or design tools before you write a doc, and you would rather fix a v1 in production than polish a v2 in Figma
• Clear writing. Your specs are short, your dashboards have the numbers that matter, and your Slack messages make sense to sales
• ideally paired with founder or early-startup experience
• Voice, video or real-time conversational products, where latency and interruption handling shape the experience
• Product-led growth: you have owned a self-serve funnel and the pricing or packaging surfaces around it
• GTM domain depth: you have carried a quota, run a CS book, or built for people who did
• Analytics, reporting or dashboard products where customers made decisions from your numbers
• Enterprise app experience: admin surfaces, roles and permissions, workspace management, and the customers who ask for them