Site Reliability Engineer

Fabric is seeking a Site Reliability Engineer to help evolve and safeguard the infrastructure powering healthcare experiences for millions of patients. The role architects and operates resilient, scalable, and compliant AWS and Kubernetes platforms, while advancing automation, observability, incident response, AI-assisted operations, and reliability practices across the organization.

Responsibilities:

• Designing, deploying, and maintaining Kubernetes (EKS) clusters for enterprise-grade availability
• Optimizing the footprint of infrastructure objects across core AWS services (EC2, RDS, S3) for performance, cost, and reliability
• Evolving a scalable infrastructure management platform, with the right interfaces and guardrails to maximize engineering agency at minimal cognitive load
• Defining golden paths for workload orchestration and integration with infrastructure dependencies, ensuring the right way to do things is also the easiest
• Providing robust, reusable GitHub Actions components to streamline the software delivery lifecycle
• Developing internal tools that replace manual operations with intelligent, autonomous systems
• Exploring and deploying agentic workflows for AI-assisted runbooks that automate complex, error-prone procedures and repetitive tasks
• Driving the evolution of observability practices by maintaining reliable mechanisms to collect the metrics, traces, and logs needed to meet SLOs
• Leading incident response efforts and facilitating the blameless postmortems that help systematically reduce recovery time (MTTR)
• Defining and monitoring platform-level SLIs and SLOs to ensure it consistently meets rigorous healthcare performance standards
• Ensuring every piece of infrastructure is continuously compliant with HIPAA and other critical healthcare regulatory requirements
• Reviewing architectural decisions and technical proposals, asking incisive questions to surface technical and organizational risks before they become incidents
• Mentoring engineers across the company on reliability best practices and contributing a clinical-safety perspective to cross-functional design reviews

Requirements:

• 5+ years of experience in SRE or Platform Engineering roles managing production environments at scale
• Expert technical depth in AWS (EKS, EC2, RDS, S3) and production-grade Kubernetes management
• Proficiency with modern tooling including Terraform (IaC), Datadog (Observability), Helm (Release Management), and GitHub Actions (CI/CD)
• Solid coding and scripting skills in Python, Bash, or Go
• A "rigor-first" mindset with a dedication to HIPAA-compliant, high-availability architecture
• Preferred experience building agentic workflows or AI-assisted tooling to drive operational efficiency