Senior Business Intelligence Analyst

Blue Cross NC is hiring a Senior Business Intelligence Analyst to provide clients with reporting and analytics and support data-centric decision-making. The role leads the design and development of user-friendly visualizations, dashboards, reports, and automated analytic solutions, while consulting with external clients and presenting insights to leadership.

Responsibilities:

• Externally-facing analytic consultant who brings deep business and technical knowledge to designing and completing analyses which drive data-centric decision-making
• Senior Business Intelligence Analyst will be primary point of contact for multiple offerings and will work with business partners to provide clients reporting and analytics
• Responsible for leading the design and development of high quality, user-friendly analytic visualizations/ dashboards, reports, and related analytic content for business partners
• Develop new and high impact visualizations that makes analysis and data easy to understand, actionable, and facilitate idea generation and decision making
• Expert in combining disparate datasets to provide actionable insights directly to external client groups
• Lead process design and automation of complex reporting packages and dashboards
• Manage scalable documentation for processes and tools, including establishing SLAs and Plans and Procedures with other internal analytics teams
• Lead direct analytics relationship with external clients and build a relationship of confidence as a data consultant
• Monitor and perform in-depth analysis of data for customers to determine areas of improvement or where investigation is needed
• Proactively identify and resolve complex data problems or issues
• Identify complex trends and make recommendations to business areas to effectively assist them with decision making on operational or other business issues
• Communicate meaningful insights by creating charts and slide presentations and presenting findings to all levels of leadership staff
• Provide ongoing user support for ad hoc reporting, questions, queries, and problem support
• Serve as a mentor/coach for less experienced employees
• Facilitate cross-functional problem solving sessions to arrive at optimal solutions accounting for stakeholder needs to ensure successful project delivery

Requirements:

• Advanced SQL skills for analyzing data and establishing business rules, metrics, and requirements
• Design and architect high performance data visualization solutions for large-scope projects to enable delivery analytic value and ensure they are maintainable and scalable as business needs dictate
• Very experienced with PowerBI or other similar data interactive, visualization tools/platforms
• Demonstrated analytic work experience including data mining, data visualization, identifying and monitoring performance metrics
• Great communicator with the ability to work independently and with a team
• Demonstrates problem solving and critical thinking skills
• Bachelor's degree or advanced degree
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field
• Proficiency in Python, R, and Extract, transform, load (ETL) processing
• Experience working within data visualization governance and development frameworks to continuously and proactively improve the quality of solution development and efficiency of processes across the enterprise