Staff Software Engineer, Ecosystem

Boulevard provides a client experience platform for appointment-based self-care businesses. The Staff Software Engineer on the Ecosystem team sets technical direction for Boulevard’s external developer platform, API, and app and integrations ecosystem, and works across teams to deliver secure, reliable platform foundations and partner experiences.

Responsibilities:

• Set the technical strategy for Boulevard’s API and app ecosystem, making sure it supports company goals and partner needs
• Work across engineering teams to align on direction and drive the right implementation, without formal authority over those teams
• Lead platform-level changes that cross team boundaries: gain agreement, plan the rollout, and see the work through
• Find the gaps between what the platform provides and what business priorities require, and turn them into clear, scoped, prioritized proposals
• Learn what partners and integrators need and bring those needs into the platform roadmap
• Write and review design documents and architecture decisions, explaining trade-offs and risks to technical and non-technical audiences
• Write code and ship high-impact work, setting the standard for quality, observability, and security
• Mentor engineers through design reviews, code reviews, and coaching, and remove blockers so teammates can do their best work
• Define and monitor system health metrics for the API platform, address technical debt before it affects reliability or performance, and help guide incidents from response to resolution and improvement

Requirements:

• Experience as a Staff-level or senior engineer who has led large, cross-team technical initiatives
• Experience building and scaling external-facing API products
• Experience building and maintaining integrations with third-party APIs
• Experience designing and operating systems at scale, including enterprise-grade systems
• Strong proficiency in at least one programming language, such as Python, Java, Go, or Elixir
• Influence without authority and sound technical judgment: you gain alignment through clear reasoning and trust, and you anticipate scale, maintenance, and operational cost
• Business and partner awareness, and clear communication: you connect technical decisions to business priorities and partner needs, and adapt your message to your audience
• A mentor's mindset, ownership, and forward thinking: you help other engineers grow, move work forward when the path is unclear, state risks openly, and set long-term direction while delivering value in the short term
• GraphQL experience is strongly preferred
• A plus: experience with multi-tenant SaaS platforms