Product Manager, Information Security

Thrivent is seeking a Product Manager, Information Security to lead the long-term strategy and vision for a complex product portfolio. The role is responsible for product roadmaps, stakeholder alignment, customer research, measurable business outcomes, KPIs, and mentoring Product Owners across cross-functional teams.

Responsibilities:

• Responsible for the long-term product roadmap as part of a larger business strategy
• Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
• Consistently and iteratively ensures that business strategies are being executed through product roadmaps
• Leads team collaboration to manage and prioritize product roadmap and releases across multiple products
• Collaborates to resolve conflicts in a constructive manner when they arise
• Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective
• Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value
• Ensures outcomes on the roadmap fit within capacity constraints, and are prioritized and sequenced in order to maximize value to the customer
• Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions
• Collaborates across product teams to develop and roll out operational plans
• Researches and identifies industry best practices and trends to increase effectiveness
• Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

Requirements:

• Bachelor's degree or equivalent work experience
• 7-9 years relevant business experience, including in product owner role or similar
• Understand fundamentals of iterative development, software development process and procedures
• Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design
• High level of organization and attention to detail
• Passion and understanding of new technology and trends
• Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills
• Experience working with governance, risk, compliance (GRC), audit, regulatory, policy, control, third-party risk, or security awareness programs
• Experience leading highly regulated, cross-functional initiatives involving technology, risk, audit, compliance, legal, or operational stakeholders
• Experience supporting business continuity, disaster recovery, operational resilience, resiliency testing, or recovery planning initiatives
• Certified Product Manager, SAFe Product Manager/Product Owner, or similar certification
• Experience developing multi-year product strategy, business cases, roadmaps, and investment plans aligned to business outcomes
• Proven ability to establish product vision and strategy, align stakeholders around strategic priorities, and translate business objectives into measurable outcomes
• Demonstrated ability to influence leaders, align stakeholders, and drive decisions across competing priorities and organizational boundaries
• Demonstrated expertise applying product management practices across discovery, strategy, roadmap planning, delivery, measurement, and continuous improvement
• Experience leading complex, cross-functional initiatives within large, highly regulated enterprise environments involving technology, risk, compliance, audit, legal, operational, and business stakeholders
• Experience using product management tools to develop roadmaps, manage strategic priorities, and incorporate stakeholder feedback into product decisions
• Adept at financial management to administer budgets across multiple products and ensure return on investment
• Experience defining and communicating product and operational health through KPIs, OKRs, dashboards, and executive reporting, using data to inform prioritization and investment decisions
• Experience driving enterprise adoption, change management, communications, training, or user engagement initiatives