Product Manager

The American Heart Association seeks a Product Manager for its Healthcare Information Technology team. The role oversees development and ongoing improvement of the Get With The Guidelines: Stroke registry and related products, coordinating product development, quality standards, partnerships, and technology integration.

Responsibilities:

• Oversee development of the Get With The Guidelines: Stroke quality improvement registry and other products and programs produced by the Health Information Technology (HIT) department
• Lead work order process to ensure technological specifications are created and delivered in a timely manner and all deliverables are up to standards. This also includes developing product enhancements to meet the needs of the Association and customers
• Engage external data partnerships with external organizations such as The Joint Commission, CMS, and Industry.  This requires analysis of the larger quality healthcare environment and review of the Specifications for Quality Measures to identify data alignment opportunities
• Collaborate with the Senior Product Manager, National Director of HIT, Science and Medicine Advisors, program managers, volunteers, and strategic alliances for the identification of new and updated guidelines release and development of a project plan to support complete integration with available technology tools and resources
• Provide insight and guidance to affiliate strategic relationships that include a technology component
• Lead efforts to improve communication with vendors, customers, and Association field staff on technological platform updates; create and implement a process for timely and effective communication. Manage ongoing relationships with external audiences, as appropriate, including but not limited to technology vendors, corporate sponsors, strategic partners, healthcare professionals, and volunteers
• Serve as expert advisor to National Director of HIT and other internal stakeholders for the development of the Get with The Guidelines strategic business plan.  This position is directly responsible for implementation of that strategic business plan for assigned module. Provide research and competitive analysis support to HIT leadership team
• Monitor quality control of vendor deliverables ensuring they are up to standards and achieved within scope and budget

Requirements:

• Bachelor's Degree or equivalent experience
• Three (3) years' experience in the use of Get With the Guidelines registry products, or prior related experience
• Ability to understand, interpret and communicate clinical information
• Ability to gather, analyze and interpret relevant data and use interpretations in the development of solution-oriented problem solving and business planning
• Ability to manage multiple complex projects
• Must have excellent presentation and communication skills
• Five (5) – Eight (8) years is preferred
• A minimum of five (5) years of recent experience as a hospital, quality, or healthcare professional is preferred
• Experience with new measure development and integration of established measures into healthcare technology platforms is highly desirable
• Cardiovascular Clinical knowledge is a plus
• Six (6) years' experience in project management or communications/marketing or health technology is a plus
• Demonstrated ability to manage complex relationships with external partners and allied organizations
• Knowledge of voluntary health organizations and experience in group process with the ability to resolve conflicts and gain consensus through mediation and collaboration highly desirable