Senior Product Manager

GodHeir Services is hiring a Senior Product Manager to lead strategy, roadmap, and execution for professional desktop and cloud-based tax solutions. The role focuses on document intelligence, tax-season delivery and compliance updates, improving tax preparer workflows, and developing new product capabilities from ideation through launch.

Responsibilities:

• Define and own the product vision and roadmap, including both platform evolution and new product innovation
• Balance innovation with platform stability and reliability in a mission-critical environment
• Identify opportunities to improve core workflows, customer value, and new product offerings
• Evaluate opportunities using customer insights, data, and market analysis
• Lead planning and execution of annual tax law updates
• Partner with compliance and tax content teams to implement federal and state changes accurately and on time
• Prioritize features and enhancements within fixed regulatory deadlines
• Ensure product readiness and performance during peak tax season
• Improve preparer workflows including return preparation, review, and electronic filing
• Use customer insights and data to drive measurable improvements
• Partner with engineering on performance, architecture, and technical priorities
• Collaborate with support, sales, and go-to-market teams
• Communicate priorities and tradeoffs clearly to stakeholders and leadership
• Identify and validate new product opportunities through customer discovery, data, and market trends
• Lead initiatives from ideation → validation → MVP → launch → early scale
• Rapidly test and iterate using experiments and customer feedback
• Explore opportunities to apply AI, automation, and modern cloud capabilities

Requirements:

• Central or Eastern Time Zones only
• Visa Sponsorship Eligibility: Not available
• Direct customer-facing product ownership – You have owned a commercial B2B SaaS product area, not just internal tools, platforms, or technical infrastructure
• Client portals, document workflows, secure sharing, document collection/management, or workflow automation are ideal backgrounds
• Document ingestion / extraction depth – You have personally led an initiative involving OCR, classification, extraction, AI/ML, or LLM-based document processing
• You can explain document types, technology/model choices, confidence thresholds, human-in-the-loop review, exceptions, validation, accuracy, and measurable outcomes
• You understand security, sensitive data, auditability, and compliance
• End-to-end product ownership – You have personally owned problem definition → discovery → vision → roadmap → prioritization → requirements → launch → measurement → iteration
• You can clearly distinguish your own contribution from the broader team's
• Fast execution and judgment – You have concrete examples of shipping with constrained engineering capacity, competing priorities, or tight deadlines
• You make explicit tradeoffs rather than waiting for consensus
• Strong customer/problem orientation – You start with the customer problem and evidence (interviews, behavioral data, support/sales feedback, experimentation) to validate opportunities
• 0-to-1 / MVP experience – You have taken products or significant capabilities from concept to MVP/launch, can explain what you deliberately didn't build and why, and can provide measurable post-launch results
• Practical AI fluency – You use AI throughout the product lifecycle (research synthesis, requirements, prototyping, analysis, testing, launch communications, monitoring) rather than simply listing AI exposure
• Cross-functional leadership – You are comfortable leading through engineering, design, data, AI/ML, security, operations, sales, support, and executives
• You communicate clearly and concisely
• Metrics-driven – You can quantify impact: adoption, processing time, revenue, retention, conversion, efficiency, support volume, accuracy, error rates, etc
• 6+ years of product management experience in software
• Experience building or scaling cloud-based / SaaS products
• Proven ability to manage complex release cycles under tight deadlines
• Strong analytical and problem-solving skills
• Strong ability to balance innovation with operational excellence
• Excellent communication and cross-functional leadership skills
• High attention to detail and execution
• Demonstrated ability to prioritize effectively using structured frameworks, balancing customer value, business impact, effort, and regulatory constraints
• Experience in tax, accounting, fintech, or compliance-driven products is a plus (not required)