Technical Business Analyst III

Jack Henry is seeking a Technical Business Analyst to support its Core Development Deposit group. The role enhances the Silverlake and CIF 20/20 core systems, maintains system requirements, and serves as a liaison between customers and the deposit development team throughout product development.

Responsibilities:

• Interacts with customers to gather system requirements
• Defines the system and functional requirements of the product
• Prepares business requirements and functional specifications
• Serves as a resource and/or participant in business process re-design activities
• May assist the customer in determining if and how system enhancements may improve process flow and business function
• May perform application, system and regression tests
• Responsible for creating business requirements
• Reviews and provides feedback on requirements, design, and scope documents
• Contributes to the creation of user stories, end-user documentation and other sprint related documentation
• May work with customer support team to resolve or diagnose defects
• Creates test plans/scripts for new products or enhancements to existing products
• Works with industry research groups to prepare for product trends
• May assist less experienced peers
• May perform other job duties as assigned

Requirements:

• Minimum of 5 years of experience in deposit operations, ISO 20022 wire expertise, commercial banking, deposit product management, or business analysis
• Strong knowledge of banking operations, industry regulations and standards
• Experience working with banking software, product management activities, or business requirements within a deposit-focused environment
• Excellent communication and presentation skills, with the ability to engage customers and collaborate effectively with technical associates
• Good writing and grammar skills, with the ability to define system and functional requirements
• Highly proficient in Microsoft Office applications
• Ability to meet aggressive deadlines
• Experience with Silverlake core system is strongly preferred
• Experience with or knowledge of Core Business Services and Xperience Framework
• Prior business analyst experience in a banking or financial technology environment, including work with business requirements documentation, technical/functional specifications, use cases, and test cases
• Extensive experience resolving complex issues and working on diverse, complex projects that require in-depth analysis of variable factors
• Past experience with project or product management
• Experience with or knowledge of Agile development methodologies
• Knowledge of writing AS400 queries and viewing database information
• Skilled with Azure DevOps or other software tracking software