Sr. Strategy Manager - Customer Segment Strategies

Genentech is a biopharmaceutical company committed to maximizing patient access and delivering transformative therapies. The Senior Strategy Manager will lead access and contracting strategies for key payer, pharmacy benefit manager, and specialty pharmacy customers, while collaborating with cross-functional teams. The role will provide analytical and strategic guidance, support negotiations and customer engagements, and inform executive decision-making across the product portfolio.

Responsibilities:

• Lead access and contracting strategies from concept to execution to maximize patient access and protect Genentech’s profitability across key products and customer accounts
• Serve as a critical liaison between Customer Engagement Account Teams, Pricing, Contracting, and Distribution (PCD) leads, Legal, and Squad Business Partners to align strategy with Brand and Therapeutic Area priorities
• Navigate ambiguity to lead high-impact, cross-portfolio initiatives for emerging customer types, new segments, or therapeutic areas requiring innovative access approaches
• Provide analytical rigor, thought partnership, and negotiation strategies to account teams by anticipating customer needs, clarifying strategic rationale, and shaping customer-facing engagements
• Synthesize contract performance insights and key market trends (e.g., policy reform, industry shifts) to inform executive decision-making and influence broader product-level contracting strategies
• Partner with Customer Engagement leadership and cross-functional teams to upskill organizational market access knowledge and drive collaborative strategic account planning

Requirements:

• Bachelor's degree in a relevant discipline
• 5+ years of relevant work experience in the pharmaceutical industry (e.g., payer/contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, or managed care finance)
• 5+ years of experience within a U.S. Market Access function, with a deep understanding of pricing, contracting, distribution, policy strategies, and reimbursement environments across multiple therapeutic areas
• Expert understanding of managed care dynamics and direct experience (or deep subject matter expertise) within the payer, PBM, and specialty pharmacy segment
• Strong commercial strategist with the analytical dexterity to leverage data, identify emerging trends, mitigate risks, and proactively solve complex problems
• Proven ability to influence without authority, collaborate effectively across matrixed teams, and provide strategic guidance to senior leadership
• Excellent verbal and written communication skills with the ability to flex styles to resonate with, present to, and engage diverse internal and external audiences
• While the primary location for this role is South San Francisco, CA, this is a full-time remote-eligible position. Candidates based remotely throughout the U.S. will be fully considered
• Relocation benefits are not approved for this posting
• If remote, incremental travel estimated at 25% may be expected to facilitate cross-functional relationship development and stakeholder engagement, and must be available to travel on short notice for on-site support
• MBA or advanced degree preferred