Customer Services Intern (Fresh Engineering Graduate) - Muscat, Oman

Customer Services Intern (Fresh Engineering Graduate) - Muscat, Oman

Are you a fresh engineering graduate? Do you want to start your journey with a global company that makes real what matters?

Then join us for our 6 Months Sales Internship opportunity

Who we are? 

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient.

Smart infrastructure thoughtfully connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.

Join our Smart Infrastructure Oman division as an Sales Intern and help us re-imagine the world by finding solutions and making the world a more inquisitive place for tomorrow.

What you will do

As an intern, you will support the operational backbone of our customer-facing teams:

• Data Quality: Review the status of opportunities and service cases across different business units to ensure Salesforce data integrity.
• SOP Development: Research internal best practices and recommend Standard Operating Procedures (SOPs) to streamline workflows between Sales and Field Services.
• Planning: Provide analytical support to the Sales team in forecasting sales volumes and identifying customer potential.
• Service Integration: Assist in coordinating between Field Services and Sales to ensure a seamless transition from "Order" to "Service."
• Siemens One: Actively promote interdepartmental cooperation (Siemens One) to ensure technical and commercial teams are aligned on customer needs.
• Continuous Improvement: Identify bottlenecks in the field service feedback loop and suggest digital solutions to improve response times.

Qualifications:

• Recent Graduate from an Engineering Degree (Electrical, Electronics, Computer or related)
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with a strong focus on accuracy and quality.

Benefits:

• Diverse and inclusive culture.
• An environment where everyone can bring their whole self and feel a sense of belonging.
• The foundation to develop personally and expertly.
• Great variety of learning & development opportunities

Create a better #TomorrowWithUs! 

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That’s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time.

Please note: Only complete applications can be considered in the selection process.

We are looking forward to receiving your online application.