Remote Support Testing

Position Title: Remote Support Testing

Location: Charlotte NC (Remote)

Duration: 2 weeks with possible extension

Job Description:

Remote Support Testing

Able to work with On-Site Support Engineering Specialist.

Interface between Product Group, Field, and Help Desk

Review, analyze logs and use case.

Establish recreation steps

Assist with pre-release testing.

Attend Daily Debrief sessions providing status updates to the field from the BU.

Responsible for coordinating and hosting the technical call between the field and BU.