Looking for a senior contractor to lead an emerging knowledge-management transformation effort. This is a KM transformation and governance leadership role, not a software development role. You will lead the design and rollout of enterprise knowledge-management practices - platform adoption, content governance, change enablement, and critical-knowledge capture - while ensuring the organization's knowledge base is structured to support enterprise AI search and retrieval as those capabilities mature.

Key Responsibilities

Lead enterprise adoption of a knowledge-management platform, including rollout planning, stakeholder alignment, and adoption tracking.
Design and operate content governance and lifecycle processes: taxonomy, metadata standards, ownership models, review cadence, and retirement/archival policy.
Establish and run a KM Champions network - a distributed model of business-unit knowledge owners - to drive sustained adoption and local accountability.
Lead critical-knowledge capture initiatives: identifying at-risk subject-matter expertise, structuring capture interviews, and converting tacit knowledge into governed, reusable content.
Design and execute formal change enablement plans (communications, training, adoption metrics) to support each phase of the KM program.
Define content-quality gates that content must pass before entering an AI-searchable index, and establish a source-authority hierarchy so conflicting content has a clear, governed answer for which source wins.
Partner with data/AI teams on how content and metadata are structured for retrieval accuracy, and ensure permissions are mapped so AI search never surfaces content beyond a user's existing access rights.
Define citation and source-attribution standards so AI-surfaced answers can be traced back to a governed, authoritative source.
Report program status, adoption metrics, and risk to client sponsors and internal stakeholders.

Required Experience & Qualifications

10+ years in knowledge management, information governance, or enterprise content strategy, with demonstrated program leadership (not execution-only) experience.
Proven experience leading enterprise KM platform adoption at scale (e.g., SharePoint, Confluence, OpenText, or comparable enterprise content/knowledge platforms).
Hands-on experience building and operating content governance frameworks: taxonomy design, metadata standards, and content lifecycle management.
Demonstrated success building and sustaining a distributed champions or knowledge-owner network within a large, matrixed organization.
Experience designing and running critical/tacit-knowledge capture programs, ideally in an environment with significant workforce transition or attrition risk.
Formal change management experience (Prosci/ADKAR or equivalent methodology) with a track record of measurable adoption outcomes.
Strong executive communication and stakeholder management skills; comfortable operating at both strategic and hands-on levels.
Prior experience in a large, complex, matrixed enterprise; energy, industrial, or similarly regulated-sector experience strongly preferred.
Valuable
Familiarity with enterprise AI search / retrieval-augmented tools and how content structure affects answer quality.
Understanding of source authority, citation, and permissions models as applied to AI-surfaced content.
Experience partnering with data governance or AI teams on content-quality controls feeding AI systems.
Familiarity with enterprise data/content platforms such as Snowflake, Collibra, Microsoft Purview, or Databricks (contextual awareness, not hands-on engineering).

What This Role Is Not

This is not a software/application developer role. Deep technical build experience (coding, platform engineering) is not required - the focus is governance, program leadership, and change enablement

Senior Knowledge Management Transformation & Governance Lead

Key skills

About this role