Business Analyst

Orases delivers innovative custom software solutions for clients across a wide range of industries. The Business Analyst will own day-to-day analysis and testing workstreams, including requirements gathering, documentation, quality assurance, user acceptance testing, release support, and collaboration with clients and cross-functional delivery teams.

Responsibilities:

• Facilitate requirements gathering sessions with client stakeholders and translate discussion into clear, buildable documentation
• Write business requirements, user stories, acceptance criteria, and process flows with minimal rework
• Produce wireframes and workflow diagrams to support requirements discussions
• Maintain project documentation so it stays accurate as scope evolves
• Identify gaps, conflicts, and unstated assumptions in requirements before they reach development
• Own the QA cycle for assigned features: build test plans and cases, execute manual testing, and report results
• Perform functional, usability, regression, and cross-browser testing on custom web applications
• Write and maintain automated test scripts using AI-assisted or traditional testing tools
• Write defect tickets that developers can act on
• Track issues through resolution and verify fixes before release
• Coordinate user acceptance testing, including preparing UAT documentation and guiding client testers through it
• Triage client UAT feedback into actionable tickets and distinguish defects from change requests
• Support release activities and post-deployment validation
• Manage your own ticket queue and flag risks early rather than after a deadline slips
• Collaborate directly with developers, designers, and project managers on scope, feasibility, and sequencing
• Serve as a primary point of contact across discovery, requirements, QA, and delivery on lean cross-functional teams
• Contribute improvements to team templates, processes, and standards

Requirements:

• Applicants must be U.S. based, able to work on East Coast time, and eligible to work in the U.S
• We're looking for a Business Analyst or Business Systems Analyst with 2 or more years of experience
• Have 2–5 years of hands-on BA or QA experience and are looking to grow, not manage
• Bachelor's degree or equivalent practical experience
• 2–5 years of experience in a Business Analyst, Business Systems Analyst, QA Analyst, or similarly hands-on delivery role
• Demonstrated experience writing requirements documentation and user stories that development teams have actually built from
• Hands-on experience testing web applications, including writing your own test cases and performing manual and automated testing
• Working experience with ticketing and documentation platforms; Atlassian suite (Jira, Confluence) preferred
• Comfortable working directly with clients and non-technical stakeholders, including delivering unwelcome news about scope or timeline
• Practical experience using AI tools (Claude, ChatGPT, or similar) as part of your day-to-day work: drafting documentation, analyzing requirements, summarizing meetings, or accelerating research
• Solid understanding of how web applications are structured, including basic familiarity with APIs, databases, and integrations
• Strong GSuite experience (Gmail, Drive, Docs, Sheets, Forms, Slides)
• Strong written communication: your documentation should be clear enough that it doesn't need to be explained
• Well-organized, deadline-driven, and able to manage competing priorities across more than one project
• Able to work independently with a senior team member available for guidance, rather than requiring day-to-day direction
• Experience with Claude specifically, including working with Projects, custom instructions, or MCP connectors
• Experience with data analytics, data mining, or SQL
• Familiarity with API integrations and how to investigate and document them
• AI-assisted coding experience using tools like Claude Code, Cursor, GitHub Copilot, or similar to read code, write scripts, or prototype
• Agile/Scrum delivery experience in a client services, consulting, or agency environment
• Experience with process mapping or diagramming tools