Senior Project Manager – Everbridge BCIC Implementation

Lumen Solutions Group Inc. is a technology consulting services company supporting clients from solution design through implementation and support. The Senior Project Manager will lead the Everbridge BCIC implementation across its full lifecycle, coordinating cross-functional teams, governance, financial management, delivery risks, testing, adoption, and operational transition.

Responsibilities:

• Lead the Everbridge BCIC implementation across the full project lifecycle, from planning and requirements through deployment, testing, user adoption, and operational transition
• Manage multiple related projects or workstreams and coordinate dependencies across business and Digital Technology teams
• Define, manage, and control project scope, schedule, budget, milestones, risks, issues, assumptions, decisions, dependencies, resources, and deliverables
• Develop and maintain project documentation and governance artifacts required by the organization's PMLP methodology
• Prepare the project for formal governance reviews and quality gates, track approvals, and ensure required processes are followed
• Identify delivery risks early and develop practical mitigation and recovery plans when scope, schedule, budget, resources, or dependencies are at risk
• Translate business continuity and emergency management objectives into a structured implementation roadmap and executable delivery plan
• Coordinate implementation activities across Everbridge BCIC capabilities, including:
  • Business Impact Assessments
  • Business continuity and disaster recovery plans
  • Workflow design and automation
  • Dependency mapping
  • Reporting and dashboards
  • System and data integrations
  • Testing
  • User adoption
• Work closely with the technical lead, Everbridge SME, Emergency Management stakeholders, architects, business analysts, developers, quality-control teams, and third-party vendors
• Ensure functional requirements, technical dependencies, integration needs, test readiness, training, communications, and adoption activities are addressed
• Establish clear accountability for decisions, action items, deliverables, approvals, dependencies, and cross-functional handoffs
• Develop, maintain, and submit detailed project financial forecasts covering labor, vendor spend, hardware, software, and other project-related costs
• Manage actual expenditures, commitments, invoices, accruals, forecast updates, and budget variances throughout the project lifecycle
• Maintain monthly financial forecast accuracy within approximately ±5% and properly document project accruals
• Prepare weekly and monthly status reports, dashboards, executive summaries, financial updates, risk reports, and escalations
• Meet project and program reporting requirements for Digital Technology leadership, Enterprise PMO, and Finance

Requirements:

• Bachelor's degree
• PMP certification
• 10+ years of progressive IT project-management experience, including leadership of complex system-development or enterprise-application implementations
• Demonstrated experience working within a formal system-development and project-governance methodology involving required documentation, stage/quality gates, executive reporting, and delivery controls
• Strong knowledge of business continuity frameworks and the ability to lead business and technical teams through continuity-focused requirements and implementation activities
• Familiarity with Everbridge BCIC and its use within business-continuity and emergency-management programs
• Proven ability to manage cross-functional teams, third-party vendors, competing priorities, and multiple workstreams while delivering projects on schedule and within budget
• Strong project financial-management experience, including forecasting, variance management, accruals, vendor costs, and executive-level financial reporting
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Microsoft Project/Project Enterprise
• Excellent written, verbal, presentation, facilitation, stakeholder-management, and executive-communication skills
• Job Location: Washington, DC (Remote - Quarterly travel required for PI Planning at D.C. or Wilmington, DE)
• Extensive direct experience leading an Everbridge BCIC implementation, deployment, or major transformation
• Experience implementing Business Impact Assessments, business continuity plans, disaster recovery plans, workflows, dependency mapping, reporting, system integrations, testing, and organizational adoption
• Experience supporting emergency-management, safety, security, or other high-availability operational stakeholders
• Experience restarting or stabilizing an early-stage implementation following a transition in project leadership
• Experience working within a large, matrixed, regulated, transportation, infrastructure, or public-sector environment