Senior Business Analyst / Business Architect, INOW

Guidewire Software provides a cloud platform for property and casualty insurers, combining digital, core, analytics, and AI capabilities. The Senior Business Analyst / Business Architect works directly with clients to define and fulfill business requirements for InsuranceNow implementations, leading requirements, functional design, stakeholder communication, solution planning, and delivery outcomes.

Responsibilities:

• Engages in all aspects of a product or service offering project for a client, from inception to installation
• Actively consults with client’s business and technical resources to lead and collaborate on business requirements and functional design documents
• Mentors others on managing project implementation throughout implementation cycle
• Actively seeks mentorship and communicates to leadership any unclear expectation or business issue
• Manages, advises and leads requirements on project implementations
• Actively consults with clients in a thoughtful manner, engaging portfolio leadership as needed
• Responsible for advocating the methodology for product implementation
• Helps to design and estimates business solutions for product gaps and enhancements
• Works with customer and partner resources to understand objectives and requirements using both business and system skills
• Tracks work time and ensures correct billable time reporting
• May be required for assistance in quality assurance testing of system deliverables
• Responsible for customer demos and presentations of the system during Implementation and releases
• Advises and gains stakeholder feedback where necessary
• Escalates all scope changes and customizations
• Communicates issues clearly and credibly with widely varied audiences
• Acts as the business point person for interaction and alignment with project management, engineering, product development liaison, and other members of cross-functional teams
• Identifies potential consequences with risk levels and coaches other team members on implementing resolution to problems while escalating as necessary
• Leads team in understanding customer requirements, collecting data, delivering analysis, and problem resolution and gives recommendations for process improvement

Requirements:

• 3+ years of business analyst experience
• 3+ years of P&C Insurance experience
• Bachelor's degree or relevant work experience
• Experienced with working in a cross-functional team and with team members in different geographical locations
• Strong communication, analytical, verbal and written communication skills
• Strong work ethic and ability to self-start
• Strong knowledge of agile software development processes, and iterative development principles
• Understands basic insurance concepts and can communicate on insurance topics
• Ability to assess and manage risks and communicate appropriately
• Experienced in developing and maintaining relationships with internal team members, customers and partner organizations
• Strong self-starter with desire to grow in Insurance Business knowledge
• Strong presentation skills with the ability to present at different levels using various tools (PowerPoint/Google Slides experience required)
• Preferred: Experienced in directly communicating with and managing expectations of both internal and external executive stakeholders
• May require travel up to 25%