Director, Specialist Solutions Engineering

AHEAD builds platforms for digital business by integrating cloud infrastructure, automation, analytics, and software delivery to support enterprise digital transformation. The Director, Specialist Solutions Engineering manages AHEAD’s managed services Specialist Solutions Engineers, sets strategic technical direction, and oversees customer and partner solution development, sales collaboration, team development, and delivery coordination.

Responsibilities:

• Manage a team of 6-8 cross-functional Specialist Solutions Engineers
• Present AHEAD’s value proposition to customers and strategic partners
• Collaborate with the VP, Managed Services Sales and Client Directors on sales plays leveraging SSEs and the services portfolio
• Provide ongoing coaching and professional development
• Oversee SSE career development, including external training and internal career roadmaps
• Build relationships with key partners and their field leadership teams
• Foster relationships with customer stakeholders and project sponsors
• Manage key performance metrics for each SSE
• Develop processes leveraging distribution partners’ SE teams for burst capacity
• Oversee AHEAD’s internal config/quote desk function
• Collaborate with Delivery Directors on sold-engagement progress
• Maintain a feedback loop between presales, delivery, and the customer

Requirements:

• 3-5 years successfully managing/building teams of technical sales professionals
• 3-5 years hands-on experience with AHEAD's key technologies
• Results-oriented with strong interpersonal skills
• Comfortable presenting at the executive level
• Skilled at motivating others
• Strong team player with partners
• Customer-focused within deadlines