HR Business Partner (Remote/Full-Time)

Trüpp provides HR outsourcing and consulting services to small and mid-sized employers. The HR Business Partner will serve as the primary HR representative for a portfolio of clients, establishing HR processes, advising leaders and employees, managing employee lifecycle activities, and handling employee relations and consulting projects.

Responsibilities:

• Serve as the primary point of contact for all HR-related questions, concerns, and challenges for your assigned clients
• Establish HR workplans and foundational HR processes for clients, including HR assessments, handbooks, job descriptions, employee lifecycle processes, and employee relations practices, and lead their implementation, drawing on Trüpp team members as needed
• Coach and guide business leaders to align their people strategies with their business goals
• Build cooperative, supportive relationships with client employees, providing sound advice and guidance when they need it
• Own assigned client processes across Trüpp's HR technology stack, including onboarding, status changes, separations, and employee file management
• Coordinate with Trüpp's benefits, leave of absence, compensation, and employee relations specialists to deliver seamless service on complex or cross-functional matters
• Partner with Trüpp team members to implement or rebuild client performance management systems
• Complete ad hoc consulting projects for clients and for Trüpp, including workplace investigations where appropriate
• Support fellow Trüpp team members with consulting work, project activities, and client needs as they arise

Requirements:

• A working command of employment laws, regulations, and HR best practices, and the habit of checking before advising so your recommendations hold up
• Strong interpersonal skills with proven client management and business literacy
• Excellent problem-solving instincts and the confidence to make a clear recommendation and see it through
• The ability to prioritize and adapt in a fast-paced setting where assignments and deadlines shift, often from several clients at once
• Clear, accurate, concise writing for handbooks, policies, and client communications
• A friendly, professional, customer-focused, and resolution-oriented communication style
• Fluency with AI-enabled tools to improve the quality and efficiency of your work, used responsibly and consistent with Trüpp policies, with full ownership of the accuracy and integrity of everything you deliver
• Discretion and tact with confidential information
• Proficiency with Microsoft Office; experience with tools such as DocuSign, Freshdesk, Checkr, or Monday.com is a plus
• 3 to 5 years of progressive HR generalist or HR business partner experience
• Bachelor's degree in Human Resources, Business, or a related field, or an equivalent combination of education and experience
• Experience supporting multiple clients, business units, or locations simultaneously a plus
• Sufficient working conditions, including high-speed internet and an environment where phone calls and virtual meetings can occur without interruption
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification strongly preferred