Director, Project Management

Digitas Health is a modern creative agency specializing in healthcare communications, combining creativity, data, technology, and empathy to deliver meaningful work for healthcare brands. The Director leads account-level project management and production, overseeing deliverables, scope, budgets, timelines, resources, client relationships, and the career development of project management staff.

Responsibilities:

• PM Approach: Ensures that the project management team utilizes a flexible project management approach
• PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be a strategic problem solver
• Talent Selection: Demonstrates the ability to hire and retain highly capable people while cultivating diversity and career development
• SOWs: Accountable for the accuracy of all team SOWs
• Problem Solving: Team’s chief problem solver and talent choreographer
• Agency process: Develops key operational tools (i.e. team or brand specific processes)
• Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively handle performance issues
• Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
• Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Solid understanding of today’s digital technologies
• Resource allocation: Reviews all projects across account to resolve resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need
• Project Plans: Accountable for account-level master project plan creation and management
• Process improvement: Proactively sees opportunities to adjust processes for efficiencies
• Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions
• Advising: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations
• Risk Management: Leads large teams to develop and manage risk mitigation plans
• Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources
• Internal Relationships and Team Leadership: Collaborative business partner to team capability leads
• Management: Responsible for the career development of others
• Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
• Vendors: Point of escalation for vendor management concerns
• Scope Definition: Scopes and estimates complex, multi-channel engagements
• Relationship: Client-facing lead on issues related to production and project management
• Client knowledge: Understands the client’s business and plans projects accordingly
• Passion: Demonstrates passion for the brands and our work
• Accountability: Owns vendor/partner relationships
• Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution
• New Business: Production lead on new business pitches; identifies upsell opportunities
• Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills

Requirements:

• • Professional presentation and client facing skills
• • Dynamic negotiation and conflict management skills
• • Advanced in Microsoft Office including Excel and Microsoft Project
• • Wide-ranging knowledge of digital
• • Exhibits Integrity and Trust
• • Exhibits Self Development
• • Bachelors degree required
• • Demonstrates progression in level of responsibility within a professional project management environment
• • Agency or digital project experience required
• • Outstanding planning, coordination, management, and communication skills are required
• • Experience with risk management, change management, communications management
• • Knowledge of healthcare is a strong plus
• • Healthcare experience strongly preferred