Senior Technical Project/Program Manager

Blue Cross NC is a health care organization focused on delivering services to its community. The Senior Technical Project/Program Manager leads complex technology-driven projects from planning through post-implementation transition, coordinating Agile teams, stakeholders, schedules, budgets, risks, dependencies, governance, and releases.

Responsibilities:

• Lead the planning, execution, and delivery of digital technology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines
• Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes
• Maintain sufficient technical and product knowledge to anticipate delivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies
• Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuring timely escalation and resolution when needed
• Ensure alignment with organizational governance standards, delivery methodologies, compliance requirements, and quality expectations
• Manage project resources, capacity planning, team allocations, and delivery constraints while supporting accurate forecasting and execution planning
• Track and oversee project budgets, financial forecasts, vendor commitments, and resource impacts, providing visibility into factors affecting scope, timeline, and business outcomes
• Build and maintain effective relationships with business leaders, product teams, technology partners, architects, vendors, and other key stakeholders
• Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement
• Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership
• Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight
• Coordinate release readiness activities, approvals, implementation planning, change management, and transition to production support
• Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable and high-quality outcomes
• Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices, governance processes, dependency management, reporting, and cross-functional collaboration

Requirements:

• • Bachelor's degree or advanced degree (whererequired)
• • 5+ years of experience in relatedfield
• • In lieu of degree, 7+ years of experience in related field
• • Significant experienceleading complex technology projects, technical programs, or enterprise delivery initiatives from planning through execution and implementation
• • Advancedexpertisein project management disciplines, including risk management, resource planning, budget management, stakeholder engagement, decision-making, and cross-functional team leadership
• • Strong understanding of Agile delivery methodologies, SDLC, technical dependency management, release planning, governance frameworks, and enterprise delivery practices
• • Proven ability to collaborate and influence across business, product, technology, architecture, finance, vendor, and executive leadership teams while effectively communicating project status, risks, dependencies, and key decisions
• • Experience supporting Agile execution, vendor management, business readiness, change management, and release coordination; PMP, Agile, Scrum,SAFe, or related project management certification preferred