Cisco Call Manager || Columbus, OH (Onsite)

Role: Cisco Call Manager

Location: Columbus, OH (Onsite)

Duration: 6 months

Job Description:

3-9 years of experience supporting Cisco Voice/VoIP environments.

Good experience with Cisco Unified Communications Manager (CUCM).

Understanding of Cisco voice infrastructure, dial plans, and telephony administration.

Familiarity with Session Border Controllers (SBCs), preferably Oracle SBC.

Experience supporting call recording platforms such as NICE.

Knowledge of E911 administration and troubleshooting.

Familiarity with Cisco UCS environments.

Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and SIP.

Experience with Microsoft Teams Calling is preferred.

Strong troubleshooting, documentation, and communication skills.