Job Title: IT Service Desk Professional I

Location: Malvern, PA / Remote

Skills:

Associate’s degree in Computer Science/Information Systems (or similar technical major) from an accredited college
Six months of related experience
A combination of related experience and/or technical certifications may be considered in lieu of the educational requirements
Demonstrated ability to solve issues with healthcare/clinical applications
Knowledge of computer, printer, and network troubleshooting and installation procedures
Demonstrated ability to diagnose and troubleshoot Microsoft products
Demonstrated ability to work in a team environment, as well as independently
Superior customer service skills and phone etiquette
Excellent documentation skills

IT Service Desk Professional

About this role