Customer Engineer IV, Platform, Healthcare and Life Sciences, Google Cloud

Google Cloud provides enterprise-grade cloud solutions that help organizations digitally transform and solve critical business problems. The Customer Engineer IV will serve as a primary technical advisor to customers, partnering with sales teams to architect cloud solutions, lead technical engagements, and drive new and expanded business workloads. The role includes troubleshooting, proofs-of-concept, demos, workshops, delivery planning, and post-sales transition support.

Responsibilities:

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases

Requirements:

• Bachelor's degree or equivalent practical experience
• 10 years of experience with cloud native architecture in a customer-facing or support role
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
• Experience engaging with, or presenting to, technical stakeholders or executive leaders
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops
• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution)
• Experience building long-term technical strategies to uncover new workloads with customers
• Experience migrating applications and services to cloud platforms
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing)
• Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security