We are seeking an experienced Desktop Support Technician to provide end-user support in a fast-paced enterprise environment. The ideal candidate will have strong experience supporting both Windows and macOS platforms, troubleshooting hardware and software issues, managing endpoint deployments, and delivering exceptional customer service. This role requires hands-on technical expertise, problem-solving skills, and the ability to support users through in-person, remote, and ticket-based interactions.
This position is focused on Desktop Support, Service Desk, IT Support, End User Computing (EUC), and Technical Support operations within a corporate environment.
Desktop Support Technician, Desktop Engineer, IT Support Technician, Technical Support Specialist, End User Support, End User Computing (EUC), Service Desk Analyst, Help Desk Technician, PC Technician, Mac Support Technician, Windows Support Engineer, Field Support Technician, IT Support Analyst, Desktop Administrator, Tier 2 Support, Tier II Support, Hardware Support, Software Support, Workstation Support, Endpoint Support, Active Directory, Azure AD, Entra ID, Microsoft 365, Exchange, ServiceNow, Windows 10, Windows 11, macOS, Apple Support, Laptop Deployment, Desktop Imaging, SCCM, Intune, JAMF, VPN, TCP/IP, DNS, DHCP, Printer Support, Mobile Device Support, Android, iPhone, Asset Management, Incident Management, ITIL, Technical Troubleshooting, Remote Support, Onsite Support, Enterprise Support.