Product Owner 1 – Personal Lines Insurance

We are seeking a Product Owner 1 to support the development and enhancement of the Personal Lines Insurance Professional Endorsement Experience. This role will work closely with Product Owners, business stakeholders, technology teams, research, and design partners to translate customer and business needs into clear product requirements and deliver valuable solutions through an Agile environment.

Key Responsibilities

• Map current-state and future-state process flows/workflows and identify opportunities for improvement.
• Gather, analyze, and document business and functional requirements.
• Write and maintain user stories and acceptance criteria.
• Partner with research and design teams to understand customer needs and create intuitive experiences.
• Collaborate with business, technology, and delivery teams on prioritization and execution.
• Support backlog refinement, sprint planning, demos, retrospectives, and other Agile ceremonies.
• Conduct test scenarios with end users, document findings, and support UAT and solution validation.
• Track and manage issues, risks, dependencies, and decisions.
• Work with stakeholders to define and prioritize product features based on customer and business value.
• Support product roadmap development and communicate priorities and expected outcomes.
• Help identify roadblocks and drive timely resolution across business and technology teams.
• Consider regulatory, compliance, cost, feasibility, and business impacts when evaluating product changes.

Required Qualifications

• Bachelor’s degree in Business, Computer Science, Humanities, or a related field preferred.
• 3–5+ years of experience working directly with Agile teams.
• 7+ years of experience in business, technology, consulting, or related areas.
• Strong experience with requirements gathering, user stories, acceptance criteria, and functional requirements.
• Experience with process mapping, workflow mapping, and business process analysis.
• Strong knowledge of Agile/Scrum methodologies.
• Excellent communication, stakeholder management, and influencing skills.
• Strong problem-solving and decision-making abilities.
• Ability to communicate complex business and technical concepts to diverse audiences.
• Experience collaborating with cross-functional business and technology teams.

Preferred Qualifications

• Experience in the Insurance industry.
• Experience with Personal Lines or Property & Casualty (P&C) insurance.
• Knowledge of policy servicing, policy changes, and endorsements.
• Experience with customer-driven design and usability testing.
• Experience working in complex enterprise environments.
• Strong experimental mindset with the ability to drive innovation in uncertain environments.

What You’ll Bring

The ideal candidate is a customer-focused Product Owner or Business Analyst who can translate business needs into actionable requirements, influence stakeholders, and work effectively with Agile delivery teams. Insurance experience—particularly Personal Lines, policy servicing, or endorsements—is highly desirable.