Role: Senior SRE / Production Reliability Engineer
Experience: 8+ Years
Location: Woonsocket, RI

Job Summary

We are looking for a Senior SRE / Production Reliability Engineer to improve the reliability, performance, and availability of critical production systems.

The ideal candidate should have strong experience in SRE/DevOps, Incident Management, Observability, Kubernetes, Google Cloud Platform, and production monitoring, along with hands-on experience with time-series anomaly detection.

What You’ll Do

Own reliability and performance of critical production applications.
Act as an Incident Commander (IC) during P1/P2 production incidents.
Lead incident response, root-cause analysis, postmortems, and reliability improvements.
Define and manage SLIs, SLOs, and error budgets.
Build and improve monitoring, alerting, and observability solutions.
Tune and validate time-series anomaly detection models for production monitoring.
Develop automation and operational tools using Python, Java, and React.
Troubleshoot Kubernetes, cloud, batch processing, and data pipeline issues.
Work with engineering and operations teams to improve system reliability and reduce manual work.
Support large-scale deployments and manage production risks such as configuration drift and blast radius.

Must-Have Skills

8+ years of experience in SRE, DevOps, Platform Engineering, or Production Engineering.
Hands-on experience as an Incident Commander for P1/P2 incidents.
Strong experience with time-series anomaly detection models in production observability — mandatory.
Strong production-level programming skills in:
- Python
- Java
- React
Strong experience with SLI, SLO, and error budgets.
Hands-on observability experience with:
- Prometheus
- Grafana
- OpenTelemetry
- At least 2 log platforms such as Loki, Splunk, or Elasticsearch
Strong Google Cloud Platform experience.
Strong Kubernetes operational experience.
Experience with Rancher K3s.
Experience troubleshooting Apache Airflow and Tidal workflows/batch jobs.
Experience with production-scale distributed systems and on-call support.

Preferred Skills

Production Readiness Reviews / service launch experience.
BigQuery and PostgreSQL.
Chaos Engineering / fault injection.
TIC/Technical Incident Commander certification.
Healthcare, pharmacy, retail, or other high-availability environments.
LLM/GenAI for incident management, alert summarization, or runbook recommendations.
Kafka.
Istio / Envoy.
Terraform / Ansible.

Important: The Incident Commander experience and production time-series anomaly detection should be treated as hard requirements. A candidate who only has general monitoring/observability experience but has never worked with anomaly detection models would not be a strong fit.

Only W2: SRE / Production Reliability Engineer, Woonsocket, RI

Key skills

About this role