Business Analyst

Inizio Evoke is a health-focused organization dedicated to making health more human through creative and digital work. The Business Analyst will support AI-driven digital transformation programs by gathering requirements, analyzing workflows, coordinating stakeholders, supporting compliance and user acceptance testing, and tracking transformation metrics.

Responsibilities:

• Work with the Senior Product Manager to capture and refine business requirements for AI-driven workflows, platforms, and digital tools
• Conduct partner interviews, business process mapping, and gap analysis
• Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria
• Maintain version-controlled documentation and traceability throughout the development lifecycle
• Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration
• Create visual process models, user flows, and data maps using tools such as Miro or LucidChart
• Support design of future-state processes and help prioritize improvement opportunities in consideration of product roadmaps
• Collaborate with legal, data and security teams to ensure that solutions meet regulatory standards, including data privacy and retention policies
• Help prepare risk assessments, control matrices, and compliance documentation
• Help embed auditability and traceability into platform workflows
• Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes
• Work with the Product Manager to assess defects, update requirements, and finalize release artifacts
• Track feature readiness, go-live preparation, and change management activities
• Gather metrics related to user adoption, workflow efficiency, and platform performance
• Help build dashboards logic using tools like Power BI or Excel to track important transformation metrics
• Present findings to our teams to support continuous improvement

Requirements:

• · 5+ years of business analysis experience
• · Experience documenting requirements and collaborating with product, engineering, and QA teams
• · Experience supporting digital or platform-based product development, within AI, SaaS, or workflow automation projects
• · Proficiency in creating documentation (BRDs, user stories, acceptance criteria, UAT scripts)
• · Knowledge of Agile-Scrum delivery, including use of JIRA, Confluence, or similar tools
• · Familiarity with process modeling tools such as Miro or Lucidchart
• · Collaborative team player able to work with diverse partners across product, legal, tech, and operations
• · The ability to translate technical concepts into business language