Staff Software Engineer, Surfaces

Jasper is a marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. The Staff Software Engineer will own and modernize the governance domain's foundational backend systems, including authentication, permissions, organizations, and billing, while setting architectural direction for scalable enterprise workflows. The role is a hands-on technical leadership position involving critical-path coding, system hardening, cross-functional partnership, and engineering mentorship.

Responsibilities:

• Own the architecture of our governance domain end-to-end (authentication, roles and permissions, organizations, groups, billing) and drive its modernization for scale, security, and extensibility
• Lead the refactoring of foundational backend systems toward an AI-native architecture, ensuring they support composable, customizable workflows for enterprise customers
• Set technical direction for authentication, authorization, and organizational modeling, balancing immediate hardening with long-term platform thinking
• The governance domain will not be the only area you work in going forward, however it is the area we need to invest in right now with strong technical leadership
• Partner with product and engineering leadership to translate enterprise requirements (CMOs, marketing admins, FDEs) into scalable platform capabilities
• Mentor and elevate the engineering team, raising the bar on backend practices, code quality, and architectural rigor
• Operate hands-on 70–80% of the time, writing and reviewing critical-path code while providing technical leadership

Requirements:

• This fully remote role reports to our Director of Engineering and is open to candidates located anywhere in the continental US
• AI fluency with a working understanding of core AI concepts (LLMs, agents, tokens, credits, context windows, RAG, data governance, etc.), applied to backend engineering
• Heavy backend experience. This is a "second rodeo" hire: you've owned complex, business-critical backend systems before and you know what it takes to harden them for enterprise scale
• Deep expertise in at least one of: authentication/authorization, multi-tenant systems, or billing platforms. You've designed these systems, not just maintained them
• Enterprise backend DNA. You've built for enterprise buyers and understand the bar that governance, compliance, and reliability demand at that scale. That kind of enterprise backend depth is exactly what we're looking for
• Strong architectural judgment. You can balance pragmatism with long-term platform thinking, and you know when to build vs. buy vs. refactor
• A track record of technical leadership as an IC. You've mentored engineers, raised the bar on code quality and practices, and driven technical direction as an individual contributor
• You're not looking for a purely architectural role. You want to write and review critical-path code while providing technical leadership
• You're excited to keep growing and leveling up as an IC. This is a deep technical role, and you want to deepen your craft and impact as both an individual contributor and technical voice
• Direct experience in the governance problem space: auth/authz, roles and permissions, multi-tenant organizations (nice to have)
• Experience with billing systems and usage-based pricing models (nice to have)
• Experience building for enterprise buyers: SSO/SAML, SCIM, audit logs, compliance frameworks (SOC2, ISO 27001) (nice to have)
• Familiarity with AI-native product development: integrating LLMs, building agentic workflows, RAG systems (nice to have)