Life Sciences – North America Sales Manager / Key Account Manager

Particle Measuring Systems is a global provider of micro-contamination monitoring equipment for the semiconductor and pharmaceutical industries. The North America Sales Manager – Life Sciences will lead Life Sciences sales across North America and oversee two global key accounts by developing go-to-market strategies, managing performance and forecasts, enabling field teams, and driving customer and market growth.

Responsibilities:

• Strategic Planning – Lead the development of the U.S. Life Sciences go-to-market strategy. Create comprehensive sales plans in partnership with the Global Sales organization, leveraging sales forecasts, economic trends, corporate objectives, and marketing insights
• Global Key Account Management – Lead a global key account team to define and execute account development strategies. Organize and optimize global Key Account coverage to build and sustain senior-level relationships, increase PMS market share across select accounts, and drive new offer growth worldwide
• Performance Management – Monitor and evaluate sales activity and Key Account performance using CRM-driven metrics and regular field engagement with sales representatives
• Forecasting & Goal Setting – Conduct monthly forecasting with each regional sales representative and support the establishment of individual territory goals. Lead quarterly Key Account reviews and strategic goal-setting sessions
• Annual Planning – Partner with the Zone Sales Director – North America and the Life Sciences Global Business Development Manager to define annual sales targets, Key Account forecasts, and strategic priorities
• Market Intelligence – Provide timely competitive and industry updates to Marketing, identifying emerging trends, threats, and opportunities for new products or services
• Field Enablement – Travel with regional sales representatives to conduct customer visits, deliver hands-on training, and strengthen client relationships
• Global & Regional Initiatives – Drive the implementation of Global Sales initiatives, with emphasis on Key Accounts, OEMs, and Channel Management. Design and execute the U.S. go-to-market strategy to optimize Life Sciences market coverage
• Team Engagement – Cultivate a culture of collaboration, accountability, and professional growth within the Life Sciences sales team
• Continuously evaluate processes for improvements in efficiency, quality, and safety
• This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company

Requirements:

• Bachelor's degree (technical, engineering, or life sciences discipline preferred)
• Minimum 5 years of experience as a sales team manager with direct people management responsibility
• Minimum 5 years of direct selling experience in capital equipment to the pharmaceutical, biotech, medical device, academic, R&D, or cleanroom manufacturing sectors
• Minimum 3 years of experience in Key Account Management
• Residency in the Indianapolis, Indiana area
• Strong technical aptitude with the ability to understand and articulate complex solutions
• Proficiency in sales methodologies (e.g., Miller Heiman), CRM platforms (Salesforce), and Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and leadership skills with the ability to manage multiple priorities and remote teams
• Excellent analytical, problem-solving, and data-driven decision-making abilities
• Sound negotiation and consultative sales skills, with a focus on long-term client partnerships
• Effective written and verbal communication skills with a customer-first approach
• Exceptional customer service orientation and commitment to client satisfaction
• Travel: 40-70%
• This is a work-from-home position with significant travel
• This role primarily operates in an office/home-office environment.  Must be able to sit, stand, and use a computer for extended periods of time
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role
• Knowledge of sterile pharmaceutical regulations (cGMP, FDA, USP, ISO standards)
• Familiarity with industry organizations such as PDA, ISPE, IEST, and ASTM
• Experience in Key Account management and channel development
• Proven track record of leading cross-functional initiatives and driving sales process improvements