Lead Product Manager

Ivans, a division of Applied Systems, develops cloud software and AI-powered solutions for the insurance industry. The Lead Product Manager will own the vision, strategy, adoption, roadmap, research, execution, integrations, and metrics for Submissions Manager, an AI-powered platform for managing commercial insurance submissions. The role works across design, engineering, marketing, customer experience, operations, and senior leadership to deliver business outcomes for agencies and carriers.

Responsibilities:

• Define and lead the product vision and long-term strategy for Submissions Manager, grounded in a deep understanding of the problems it solves for our agency personas and where it sits between the marketing process and the bind workflow of commercial submissions
• Own adoption and activation strategy — understand what drives agencies to adopt Submissions Manager and users to activate within it, and set product direction that changes that behavior at scale
• Identify and prioritize research initiatives with users and design partners, using what we learn to validate hypotheses and guide product direction with cross-functional and senior product leadership
• Oversee cross-functional execution across design, engineering, product marketing, customer experience, and operations, resolving complex dependencies and keeping multiple initiatives aligned and moving
• Lead execution across a dynamic, multi-team environment, anticipating roadblocks before they surface and removing them with minimal oversight
• Proactively identify and own integration opportunities with adjacent Applied product areas — particularly upstream placement channels and downstream bind workflows — driving roadmap alignment through influence
• Own roadmap prioritization and product requirements within Submissions Manager, ensuring engineering and design always have a deep, shared understanding of what we’re building and why
• Define and track the metrics that matter, and communicate product strategy aligned with key business outcomes clearly to executive leadership and senior stakeholders

Requirements:

• Experience owning a B2B workflow product — multi-step, multi-role processes with handoffs between users, where success means real work getting done faster and with less effort
• 7-10 years of product management experience, with a track record of owning strategy and delivering outcomes at scale for a product or product suite
• Deep empathy for users paired with practiced user research skills — identifying core pain points, prioritizing research topics, running discovery, and synthesizing findings into long-term strategy
• Strong analytical skills, with the ability to lead product instrumentation and turn data into insight-led narratives for senior and executive stakeholders
• Experience mentoring or informally guiding other product managers
• Exceptional written communication — strategic narratives, executive summaries, and business cases that influence senior leadership decisions
• Familiarity with Agile development and tools like Jira and Confluence
• Experience building products embedded within larger platform ecosystems (e.g., Salesforce apps, Microsoft 365 add-ins, ERP extensions)
• Familiarity with AI-assisted workflows — having shipped features involving AI automation, and an understanding of the trade-offs in keeping humans in the loop
• Insurance industry experience is a genuine plus, but it's not a prerequisite — we'll teach you the domain