Kitchen and Bath Designer/Project Specialist

CCA Global Partners is a cooperative business organization that supports family-owned businesses through shared resources, innovation, and operational scale. The Kitchen and Bath Designer/Project Specialist will design, price, present, and support kitchen and bath projects while mentoring showroom designers, maintaining design and CRM systems, and contributing to training programs.

Responsibilities:

• Design kitchen and bath projects for both showroom and online customers using 2020 Design software
• Create accurate layouts, specifications, and project quotes based on customer requirements
• Prepare professional design presentations and supporting project materials for customer review
• Partner with showroom designers and project coordinators to ensure successful project presentations and customer experiences
• Maintain detailed project information, customer communications, and design documentation within CRM systems
• Provide ongoing support and consultation to showroom designers to help drive project success and close rates
• Deliver onboarding and mentorship training to new Kiba Studio designers
• Facilitate designer development programs and contribute to continuous learning initiatives
• Assist with the creation, maintenance, and enhancement of training materials and resources
• Support kitchen and bath product training programs as needed
• Maintain product catalogs and related design system data within 2020 Design software
• Participate in vendor training programs to stay current on products, trends, and best practices
• Support CRM system maintenance, updates, and data integrity efforts

Requirements:

• Associate degree in Interior Design
• A minimum of 3 years' professional kitchen and/or bath design and sales experience
• 3+ years' experience using 2020 design software and managing multiple design projects at once, while keeping accurate records
• Must be capable of maintaining updates to the 2020 software application and all vendor catalogs and pricing
• Must also have excellent computer skills in 2020, Microsoft Outlook, Word, Excel, and Power Point and the ability to adhere to strict timelines while collaborating with internal and external teams
• Ability to exhibit poise and confidence while communicating with customers, business owners, sales teams and design specialists
• Excellent spelling and grammar skills with the ability to communicate with customers and corporate staff in a courteous, tactful and concise manner
• Bachelor's is preferred
• Experience with customer relationship management systems is preferred