Communications Specialist - Intermediate

Job Title: Communications Specialist - Intermediate

Job Location: Edmonton, AB

Job Type: Contract

Job Overview:

Requirement/Must Have:

• University graduation in a related field such as Commerce or Communications plus 4+ years progressively responsible related experience OR a diploma in a related field and a minimum 6+ years of progressively responsible work experience.
• Strong verbal and written communication skills and the ability to interact professionally with a diverse group.
• Experience developing and implementing effective communication plans.
• Experience developing professional internal and organizational communications, including executive/leadership messages, employee communications, organizational announcements, newsletters, and briefing materials.
• Experience developing professional presentations and visual communication materials for senior leadership and other organizational audiences, including advanced use of Microsoft PowerPoint.
• Experience reviewing and evaluating existing communications and recommending or implementing improvements to clarity, consistency, effectiveness, and audience suitability.
• Experience with professional business writing, editing, and translating complex business or technical information into clear, concise, audience-appropriate communications.
• Experience working directly with executives, senior leaders, managers, and subject matter experts to gather information, provide communications advice, and develop communication products.

Responsibilities:

• Develop executive communications on behalf of leadership, including branch updates, organizational announcements, leadership messages, and employee communications.
• Prepare monthly branch communications based on information provided by leadership.
• Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.
• Create professional communication products including presentations, executive briefing notes, speaking notes, newsletters, FAQs, infographics, and visual communication materials.
• Develop branding and visual identity for initiatives, ensuring consistency across communication products.
• Translate complex business and technical information into clear, concise, audience-appropriate communications.
• Support organizational change initiatives through employee engagement and change communications.
• Review, edit, and provide quality assurance for communications prepared by project teams and leadership.
• Review existing operational communications, including service outage and maintenance notifications, and recommend improvements to readability, consistency, effectiveness, and customer experience.
• Develop standardized communication templates and guidance for operational and executive communications.
• Collaborate with executives, managers, subject matter experts, and project teams to gather information and prepare communication materials.
• Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions.
• Provide communications advice and recommendations to leadership regarding communication approaches and stakeholder messaging.
• Ensure all communication products align with organizational communication standards, visual identity requirements, and plain language principles.

Nice to Have:

• Experience developing branding, visual identity, templates, infographics, or other visual communication products using tools such as Adobe Creative Suite or Canva.
• Experience developing communications related to technology service disruptions, outages, planned maintenance, incidents, or service changes.
• Experience developing communications within a technology, IT, digital transformation, or similarly technical environment.
• Experience developing communications within government, the public sector, or another complex regulated organization.
• Experience supporting communications for organizational transformation, change management, restructuring, or other significant organizational change initiatives.
• Experience using SharePoint, Microsoft Teams, or other digital platforms to publish or manage organizational communications.

Skills:

• Corporate Communications.
• Executive Communications.
• Communication Strategy & Planning.
• Change Communications.
• Stakeholder Engagement.
• Presentation Development.
• Content Writing & Editing.
• Executive Briefing Notes.
• Newsletters.
• FAQs.
• Infographics.
• Branding & Visual Identity.
• Plain Language.
• Organizational Change Management.

Qualification And Education:

• Degree or diploma in Commerce, Communications, or related area.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities