ServiceNow Developer - Discovery and Integrations

Description:
Remote

Our client seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and DevOps principles. The position is full-time with a rotating on-call shift and no travel.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $80.00/hr. w2

Responsibilities:

• Perform implementation, administration, configuration, and development within the ServiceNow ITSM application suite, including specialty areas.
• Design the DOT Service Management System and support SMS operations, including engineering and the development lifecycle.
• Determine integration methods, directionality, and attributes.
• Participate in data normalization prior to import into ServiceNow.
• Participate in platform, process, and integration testing.
• Develop and maintain Discovery schedules, pattern usage, and define roles of other integrations.
• Fulfill the role of Enterprise Integration Manager.
• Design, develop, configure, and customize ServiceNow applications and services.
• Deliver new functionality across applications.
• Manage and perform SMS development activities across the full lifecycle.
• Apply SDLC and DevOps principles.
• Respond to and resolve escalated SMS service requests and incidents.
• Assist the platform administrator with incident resolution.
• Participate in on-call rotation during non-business hours including nights, weekends, and holidays.

Experience Requirements:

• 12+ years of relevant IT experience, including at least 6 years in administration services for a major Service Management System, preferably ServiceNow.
• Proficiency with ServiceNow Discovery and Integrations.
• Current ServiceNow Certified Implementation Specialist - Discovery (CIS-Disco) certification.
• Extensive knowledge of ServiceNow Discovery and Integrations.
• Experience with SNMP technologies that support Discovery Patterns.
• Experience with SOAP and REST-based API integrations.
• Current ServiceNow Certified System Administrator (CSA) certification.

Education Requirements:

• Bachelor's degree in MIS, Computer Science, or related field, or an equivalent combination of education and experience. Six years of experience may substitute for a degree.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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