RV Operations Customer Service

Brown & Brown is seeking an RV Operations Customer Service professional to support customers with coverage questions, program enrollment, and service requests. The role advises customers about program benefits, directs them to appropriate departments, provides front-line technical assistance, and assists with enrollments and renewals.

Responsibilities:

• Advising customers about the benefits of our programs, assisting with requests for covered benefits, and enrollment
• Directing customers to the department that can best assist them
• Front-ending technical assistance calls
• Assisting with enrollment or renewals

Requirements:

• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and industry standard web applications
• Ability to maintain a high level of confidentiality
• Knowledge of RV's and roadside assistance