Amazon Connect Developer

Amazon Connect Developer

Location: Woodlawn, MD Onsite 5 Days/Week

We are looking for an experienced Amazon Connect Developer with strong AWS Cloud and Contact Center development experience.

Required Skills:

• 7+ years of AWS Cloud / Enterprise experience
• 3+ years of hands-on Amazon Connect experience
• Strong experience with IVR, ACD, Call Routing & Skill-Based Routing
• Development experience with Node.js, Python, or Java
• AWS services such as Lambda, Lex, DynamoDB, Kinesis, SNS, EventBridge
• Experience with Chatbots, NLP, or Conversational AI preferred
• Excellent communication skills

Federal Government experience is preferred.