Microsoft Cloud & Infrastructure Engineer (MSP)

Anchor Network Solutions is a managed service provider that delivers IT support, network administration, disaster recovery, and CIO services to its customers. The Microsoft Cloud & Infrastructure Engineer will lead end-to-end Azure, Microsoft 365, identity, endpoint, infrastructure, and AI implementation projects, while managing documentation, client communication, and project handoff.

Responsibilities:

• Lead end-to-end delivery of cloud and infrastructure projects. Examples include but are not limited to: Azure migrations, M365 tenant deployments, Entra ID/hybrid identity implementations, Intune/endpoint management, Exchange Online migrations, Teams/SharePoint rollouts, and email security configurations
• Implement and configure Microsoft Purview for clients, including data classification, DLP, retention, sensitivity labels, and compliance/governance requirements
• Support clients with AI adoption, evaluating and implementing AI tools and platforms (Microsoft Copilot, and other leading AI platforms), providing technical design input, and helping clients understand best practices for security, governance, and licensing
• Deliver on-premises infrastructure work as needed. Examples include but are not limited to: network refreshes (switching, routing, VLANs, wireless, firewalls), Windows Server/Active Directory, and hybrid connectivity
• Manage the full project lifecycle: scoping, planning, execution, documentation, and client handoff
• Maintain real-time documentation of configurations, changes, and project status
• Communicate clearly with clients and internal teams on milestones, risks, and next steps
• Partner with Project Managers on scheduling, dependencies, and resource coordination

Requirements:

• 3 to 5+ years of IT experience, with a meaningful portion in project-based or MSP delivery
• Solid, hands-on Azure experience: comfortable with IaaS, Azure AD/Entra ID, Azure networking, and cloud migrations (AZ-104 level or equivalent real-world experience)
• Strong Microsoft 365 experience: Exchange Online, Teams, SharePoint, Intune, and identity
• Working knowledge of Microsoft Purview, including data governance, compliance, and information protection features (DLP, retention, sensitivity labels)
• Exposure to AI tools and platforms (Microsoft Copilot, or other leading AI platforms) and a genuine interest in expanding into AI implementation and technical design work
• On-prem to cloud migration experience (Active Directory to Entra ID, file shares to SharePoint/OneDrive, on-prem Exchange to Exchange Online)
• CompTIA Network+ or equivalent networking background
• Networking fundamentals: VLANs, routing, switching, firewall configuration, wireless
• Strong communication skills. You'll be client-facing on most projects
• Valid driver's license, reliable transportation, and ability to lift 25 lbs (network gear)
• Microsoft Azure certifications: AZ-104, AZ-305, AZ-700, AZ-800, AZ-140, or AZ-120
• Microsoft 365 certifications: MS-900, MS-102, MD-102, MS-700, or MS-721
• Experience implementing AI solutions or contributing to their technical design, whether that's Microsoft Copilot, other commercial AI platforms, or custom AI development and integration work
• Familiarity with AI governance, security, and licensing considerations across cloud and AI platforms
• Experience with MSP tooling (PSA/ticketing, RMM, documentation platforms)