Software Engineer III

Description:
Hybrid 3 days on-site in Charlotte, NC

Our client seeks a senior software engineer to provide application support, maintenance, enhancement, and operational oversight for a business-critical physical security and access management platform. The role requires hands-on production support across the full stack, including Angular and TypeScript, AWS Lambda services, REST APIs, Kafka, and SQL databases, with responsibility for monitoring, incident response, root cause analysis, compliance reporting, and vendor and stakeholder collaboration.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $130,000.00 to $150,000.00/yr. w2

JN -55

Responsibilities:

• Provide day-to-day production support for a cloud-based access management platform.
• Troubleshoot application, integration, and data issues across UI, APIs, messaging, and databases.
• Support AWS Lambda-based services and release and deployment workflows.
• Monitor application health, investigate incidents, and drive root cause analysis.
• Partner with business stakeholders, vendors, and internal platform and security teams.
• Maintain technical documentation, runbooks, and support procedures.
• Support audit and compliance needs and operational reporting.
• Participate in 24x7 on-call support rotations while maintaining runbooks and operational documentation.

Experience Requirements:

• 5+ years supporting enterprise applications in production.
• 3+ years supporting AWS cloud-native and serverless solutions.
• Angular and TypeScript for production support and troubleshooting.
• AWS Lambda using Python and/or .NET.
• REST API and integration troubleshooting.
• Kafka.
• SQL Server and PostgreSQL.
• GitHub and GitHub Actions.
• AWS AI and ML integrations such as Bedrock, Textract, and Rekognition.
• Monitoring and incident response using CloudWatch, Dynatrace, Splunk, or equivalent.
• Reporting using Power BI, SSRS, or equivalent, including audit and operational reporting.
• Strong analytical troubleshooting and communication skills.
• Ability to manage multiple priorities and work independently.
• Preferred: Physical security and access-control platform support and integrations with systems such as Avigilon, Symmetry, gate controllers, and intercom or callbox solutions.
• Preferred: Experience in regulated or compliance-driven environments.
• Nice to have: AWS services including Connect, Lex, Aurora, RDS, S3, and CloudFront.
• Nice to have: AWS security services including IAM, KMS, and Secrets Manager.
• Nice to have: Identity and access technologies including Active Directory, Entra ID, RBAC, and CyberArk.
• Nice to have: Akamai.
• Nice to have: Terraform or CloudFormation.
• Nice to have: Automated testing tools, with Tricentis preferred.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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