Senior Network, Firewall & Voice Infrastructure SME :: 5 Days Onsite :: Cary, NC :: W2

Title :Senior Network, Firewall & Voice Infrastructure SME (ITAR)

Location : Cary, NC(Onsite)

Position Summary

Seeking an experienced Network, Firewall & Voice SME to support Benchmark's global enterprise network infrastructure, security platforms, SD-WAN environment, wireless infrastructure, and voice services. The role will be responsible for managing LAN/WAN connectivity, routing and switching, firewall administration, wireless platforms, SD-WAN solutions, network security, monitoring, and operational support for mission-critical systems supporting ITAR/CUI-regulated environments.

Key Responsibilities

Administer, monitor, maintain, troubleshoot, and support global LAN, WAN, SD-WAN, wireless, firewall, and voice infrastructure.
Manage Arista switching infrastructure, VLANs, routing, network segmentation, DMZ environments, and data center networking.
Support Palo Alto firewalls, Panorama management, firewall policy administration, rule reviews, NAT, VPN connectivity, security controls, and firewall lifecycle management.
Support VeloCloud SD-WAN environments, WAN optimization, branch connectivity, and site onboarding activities.
Administer and support enterprise voice infrastructure, telephony systems, voice routing, call services, and operational support activities.
Manage Extreme Wireless infrastructure, wireless controllers, SSIDs, RADIUS authentication, 802.1X security controls, and wireless access services.
Perform network provisioning, configuration management, software upgrades, patching, hardware refreshes, and infrastructure modernization initiatives.
Monitor infrastructure health, performance, availability, and capacity using SolarWinds and enterprise monitoring tools.
Perform root cause analysis, troubleshooting, incident resolution, vendor coordination, problem management, and operational escalations.
Support network security requirements, compliance initiatives, ITAR/CUI controls, and enterprise governance standards.
Participate in on-call support rotation and provide Level 3 support for critical production incidents and outages.
Develop and maintain network diagrams, operational procedures, runbooks, standards, SOPs, and technical documentation.

Mandatory Skills

ITAR / Export Control Eligible (U.S. Person Required)
Network Administration
LAN / WAN Technologies
Data Center Networking
Arista Switch Administration
Palo Alto Firewall Administration
Panorama Management
Firewall Policy Management
VPN & NAT Technologies
VeloCloud SD-WAN
Voice Infrastructure / Telephony Support
Extreme Wireless Networks
Wireless Controllers
802.1X Authentication
RADIUS Administration
VLAN, Routing & Switching
Network Monitoring (SolarWinds)
Network Security
Incident & Problem Management
Production Support / On-Call Support

Preferred Experience

8+ years of Enterprise Network Administration experience.
Experience supporting Palo Alto Firewall environments.
Experience with SD-WAN technologies.
Experience supporting enterprise voice environments.
Experience managing global network infrastructure.
Experience supporting regulated environments (ITAR/CUI).
Strong troubleshooting, stakeholder management, and documentation skills.

Additional Details

Recruiter Screening Criteria (Must Have)

Palo Alto Firewall Experience
Panorama Administration Experience
Arista Switching Experience
LAN/WAN Experience
SD-WAN / VeloCloud Experience
Voice Infrastructure Experience
Wireless Infrastructure Experience
SolarWinds Monitoring Experience
Network Security Experience
Data Center Networking Experience
On-Call / Production Support Experience