Group Manager, Software Engineering

Concentrix is an intelligent transformation partner providing technology, data, and services to help organizations modernize and simplify customer experiences. The Group Manager of Software Engineering will lead backend, frontend, and QA engineering teams in developing Generative AI software solutions, overseeing technical excellence, product delivery, team growth, and cross-functional collaboration.

Responsibilities:

• Lead the charge in achieving technical excellence across the development stack, ensuring the architectural integrity and innovation of our platform
• Mentor and inspire high-performing teams, cultivating a culture of excellence, ownership, and an agile mindset. Empower team members to consistently achieve meaningful results and add business value
• Establish clear goals and growth pathways, promoting a culture of accountability and innovation within the team
• Oversee the complete development lifecycle of key features and enhancements, from ideation to deployment, ensuring timely and quality delivery
• Enhance collaboration by aligning priorities and optimizing resource allocation to consistently meet project milestones
• Proactively manage project execution by monitoring progress, identifying risks or bottlenecks early, and implementing strategic solutions to maintain team momentum
• Promote the use of emerging AI tools to boost productivity in development and QA processes
• Drive cross-functional synergy by facilitating effective collaboration among engineers, DevOps, and key stakeholders for seamless integration and rapid product delivery
• Act as a trusted liaison, bridging the gap between technical complexities and business objectives, translating them into actionable insights for all teams
• Foster a culture of openness and empowerment through knowledge sharing, transparent communication, and shared accountability

Requirements:

• • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• • Over 10 years of experience as a senior engineering manager leading frontend, backend, and QA engineering teams
• • Proficient in both JavaScript and TypeScript
• • Expertise in web technologies such as React, Next.js, Node.js, and NestJS
• • Experience with RDBMS and NoSQL databases, including Postgres, MongoDB, and DynamoDB
• • Proficient in Design Principles, including Object Oriented Programming and Functional Programming
• • Understanding of the value of a data-centric approach to software engineering and the benefits of a well-architected data ecosystem
• • Solid knowledge of AWS and Azure services and infrastructure, specifically for web applications
• • Experience in performance optimization, security best practices, and RESTful API design and development
• • Proficient in Agile methodologies and project management tools like Jira
• • Experience with automated code deployment pipelines using CI/CD tools such as GitHub Actions
• • Strong leadership and people management skills, with a proven track record of building and nurturing high-performing teams
• • Strong problem-solving and decision-making skills with a focus on achieving results and delivering exceptional user experiences
• • Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels
• • Familiarity with modern AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT for accelerating code generation, documentation, and refactoring
• • Experience using AI-powered debugging and testing tools for faster issue resolution
• • Comfortable with prompt engineering practices to enhance product and team efficiency in interactions with AI assistants and agents
• Physical and Mental Requirements:**The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature
• In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence
• • Experience in startup environments is a plus
• • Experience with e-commerce or retail companies is highly beneficial