Business Analyst

Ikigai is seeking a detail-oriented Business Analyst to drive data-driven decision-making. The role analyzes business processes, gathers requirements, develops reporting and visualizations, collaborates with stakeholders and technical teams, and supports Agile delivery and process improvement.

Responsibilities:

• Gather, analyze, and document business requirements for projects and process improvements
• Collaborate with stakeholders to identify business needs and propose solutions
• Develop and present reports, dashboards, and data visualizations to support decision-making
• Work closely with IT and development teams to implement system changes and enhancements
• Conduct gap analysis, risk assessments, and workflow evaluations
• Support Agile teams by writing user stories, defining acceptance criteria, and participating in sprint planning
• Ensure compliance with business policies, industry standards, and best practices

Requirements:

• Must be a U.S. citizen or authorized to work in the U.S
• Bachelors degree in Business, Finance, Information Technology, or a related field
• 1+ year of experience in business analysis, process improvement, or a related role
• Strong proficiency in data analysis tools such as Excel, SQL, or Tableau
• Experience working with Agile methodologies and project management tools (e.g., Jira, Trello)
• Excellent problem-solving, analytical, and communication skills
• Ability to translate complex data into actionable insights
• Experience with CRM or ERP systems (e.g., Salesforce, SAP, Workday)
• Business analysis certification (e.g., CBAP, CCBA, PMI-PBA)
• Knowledge of financial modeling, market research, or business intelligence